AMS offers an unparalleled commitment to client service, delivering 24/7/365 service and support for every analyzer or treatment system we provide, with an annual service contract and five-year warranty for all systems. Our unique approach minimizes downtime and optimizes performance.

We continuously monitor operating parameters so we can easily detect any technical issues, diagnose the cause and intervene before plant operations are affected. If a resolution cannot be achieved remotely, we have a nationwide network of factory authorized technical support engineers ready to provide local support onsite.

Our goal is to provide our clients with a highly reliable and accurate system that is consistently online and available to help them manage their facility.

Service Contracts

Our service contracts are inclusive of a 5-year warranty, account management, preventative and safety maintenance.

Account Management Services

• Manage account needs
• Address concerns and Q&A
• Provide service reports and industry updates

Standard Preventative Maintenance & Repair

Every quarter, a factory authorized service engineer is onsite at each client location to undertake routine preventative maintenance to ensure our equipment continues to effectively meet operational needs.

Service Reports

Existing clients can receive a detailed quarterly service report, inclusive of data from the prior quarter and prior year.

Contact

Call: +1 408 523 1900

Email: service@ams-h2o.com